Cyber attackers are evolving fast—and many security operations centers (SOCs) are struggling to keep up. While infrastructures stretch across on-prem, cloud, and hybrid environments, SOC teams are expected to respond faster, smarter, and with fewer resources.
To understand what SOC professionals need most, we surveyed Radware customers across industries. The feedback was clear, honest—and eye-opening.
Here’s what they shared:
SOCs Are Still Playing Catch-Up
Our first finding? Many teams are still reacting to threats, not getting ahead of them.
Over 60% of respondents admitted they rely on static rules or reactive updates to protect complex infrastructures. Only 1 in 4 said they proactively tune defenses as environments evolve.
When it comes to AI-driven threats, 70% of teams have either seen signs or feel underprepared. Only 6.7% say they’re fully ready with AI-based defenses in place.
What SOCs Want Next
Despite the challenges, security teams know what they need. We asked them about key capabilities, AI readiness and their biggest obstacles to safety. Here's what they had to say:
Customer Voices from the Field
Open-ended feedback from Radware customers painted an even richer picture of what our customers are focused on right now:
“AI-based prevention and reporting are must-haves.”
"We’re exploring safe ways to enable Bot Manager—security can’t wait."
"Please investigate slow and fast DDoS attack vectors and offer proactive solutions."
Many praised Radware’s threat intelligence and automation capabilities. But they also asked for faster response options, better integration, and GenAI-powered guidance. We hear you.
Radware Link
This survey was conducted via Radware Link — our exclusive customer community built for sharing insights, learning from peers, and shaping product development together. It’s a place where security professionals like you help us make our solutions stronger, smarter, and more aligned with real-world needs.
Not yet on Radware Link? Join our customer community, it's free for all Radware customers! Just email radwarelinkprogram@radware.com and we'll get you set up quickly and easily.
What’s Next for Your SOC?
Ask yourself:
- Are your protections built for today’s threats—or yesterday’s?
- Can your tools scale with your infrastructure?
- Is your SOC built to thrive, or just survive?
Radware is here to help your team transition from reactive to resilient. Whether it’s AI-driven automation, better visibility, or SOC-friendly tools—we’re building with your needs in mind.
既存のお客様
Let’s put these insights into action.
Contact your account manager to learn how to elevate your SOC today.